Return & Refund Policy

Updated on: April 23, 2024

At asstylish.com, we strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your order, we offer a hassle-free return process for eligible items. Please review our return policy below for detailed information on how to return your purchase.

Eligibility for Returns

All physical and unopened items purchased from asstylish.com are eligible for return within 30 days of the order being delivered. This policy applies to all products, including men's gadgets and accessories. Please ensure that the item is in its original, unopened packaging and in the same condition as when it was received.

Condition of Returned Items

If you receive the wrong item, please do not open or use the product. We do not accept returns for any items that have been damaged or altered by the user. Before signing the delivery receipt, please take a moment to inspect the package and confirm that the item is in perfect condition. If you notice any damage or discrepancies, please inform the delivery personnel immediately and contact our customer support team for further assistance.

Return Process

1. To initiate a return, please email us at [email protected] with photos of the item you wish to return. Our team will review the photos to confirm that the item is in acceptable condition for a return.
2. Once your return is approved, you will receive a confirmation email from our customer support team. You do not need to obtain a Return Merchandise Authorization (RMA) number.
3. We will provide you with a return shipping address via email. Please carefully package the item in its original packaging, if possible, and include any accessories or documentation that came with the product.
4. Ship the package to the address provided, ensuring that you obtain a tracking number for your records. Please note that you are responsible for the shipping costs associated with returning the item, unless the return is due to an error on our part, such as receiving a damaged or incorrect item.

Shipping Costs

In most cases, the customer is responsible for paying the shipping costs when returning an item. However, if the item is damaged due to logistics or if we have sent you an incorrect item, asstylish.com will cover the return shipping costs. Please contact our customer support team for further instructions in these scenarios.

Refund Process

• Once we receive your returned item, our team will inspect it to ensure that it meets our return criteria. If the return is approved, we will initiate your refund within one week.
• Refunds will be issued using the original payment method used for the purchase. Please allow up to 5-7 business days for the refund to appear on your statement, depending on your financial institution.
• There are no fees or deductions from the refund amount, and you will receive a full refund for the purchase price of the item. However, please note that original shipping costs are non-refundable.

Exceptions and Special Circumstances

• Gifts and items purchased with promotional discounts are eligible for return, subject to the same conditions outlined in this policy.
• Items purchased during sales events or clearance cannot be returned, as these are considered final sale items.
• Currently, we only accept orders and process returns for items shipped within the United States. If you have received an international shipment from asstylish.com in error, please contact our customer support team for assistance.

Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding your return. You can reach us through the following channels:

• Email: [email protected]
• WhatsApp: Visit our website to access our WhatsApp support channel

We are committed to providing exceptional customer service and ensuring that your return process is as smooth and efficient as possible. Please don't hesitate to reach out to us if you need any further assistance.